Forum Discussion

TomDiver's avatar
TomDiver
Contributing User
2 years ago

Team and missing timesheets

Hello

Before posting ive read numerous other posts listing the exact same problem im having now, on the admin portal and on the Android app i cannot see timesheets anywhere let alone the ability to input hours.

 

From the email;

Osprey Engineering Surveys has invited you to join the home location

You have been added to the home location as an Approving Manager for Osprey Engineering Surveys.

What you can do on the MYOB Team mobile app

Approve leave requests from team members

Update your personal, tax or superannuation details

View your recent payslips

What your team members can do on the MYOB Team mobile app

Apply for leave

View their recent payslips

Update their personal, tax or superannuation details

 

Don't already have MYOB Team on your phone?

 

...

 

It doesnt even mention timesheets.

 

If tried several methods listed in previous forums, like; different broswer, clear cache, logout, Use timesheets are selected in the MYOB essentials section etc.

11 Replies

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  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi TomDiver 


    Welcome to the Community Forum. On the Team Admin Portal, if you click on the location, what does it have under Time Capture Type?

     

    If it is not Timesheets, then you will need to change the location to allow you to submit timesheets.

     

    If it looks like it is all set up correctly, could you please reply with the last 4 digits of your serial number and take a screenshot of the entire window, so I have a better idea of what you are seeing on your end?

    • TomDiver's avatar
      TomDiver
      Contributing User
      Time Capture Type? where?
      • TomDiver's avatar
        TomDiver
        Contributing User
        use timesheets is checked