Forum Discussion
Hi suegeorge,
Thanks for your post. I'm happy to help, can you please provide a screenshot of the invoice activity history so I can assist.
- suegeorge2 years agoExperienced User
- Melisa_D2 years agoFormer Staff
Hi suegeorge,
Thank you for the screenshot. Can you please go to the banking tab > find transactions. Can you expand the date range and select all accounts, in the search field can you please enter 2,500. Does a transaction appear ?
If it does, can you click into it and attempt to delete the payment.
Do let me know how you go.
- suegeorge2 years agoExperienced User
Thanks. I tried that previously and there was no transaction listed, but I'll do it again now just to make sure.
- suegeorge2 years agoExperienced User
Thanks so much for helping me
- suegeorge2 years agoExperienced User
You can see where I've somehow created a "payment" but they haven't paid ... and it doesn't show on the "activity". How on earth did I manage that? lol