Forum Discussion

collinfang's avatar
collinfang
10 months ago

Backup in progress

Hi Team,

 

Can you please fix my company file which is stuck in opening. There was a server disconnection when doing back up.

 

Regards,

Collin

  • Earl_HD's avatar
    Earl_HD
    10 months ago

    Hi collinfang,

    Thanks for your detailed post and welcome to the Community Forum! I've implemented some updates on the backends, so everything should be up and running smoothly now. Please don't hesitate to reach out if you encounter any further issues.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    10 months ago

    Hi collinfang,

    Thanks for your detailed post and welcome to the Community Forum! I've implemented some updates on the backends, so everything should be up and running smoothly now. Please don't hesitate to reach out if you encounter any further issues.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

    • collinfang's avatar
      collinfang
      10 months ago

      Thanks Earl! It is working now. Appreciated your prompt response.

       

      Col

       

       

       

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        10 months ago

        Hi collinfang,

        You're very welcome. Feel free to post again, we're happy to help!

        Regards,
        Earl

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