Forum Discussion

greened's avatar
greened
Experienced Cover User
5 months ago

Changing 2FA option

Does anyone know how I can change a 2FA from mobile phone to email

Thanks

3 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    5 months ago

    Hi greened,

    To change the method of your 2FA, you must first reset the 2FA. Once it is reset, you can reconfigure it using your preferred method. All the necessary information and steps can be found on this help page.

    Regards,
    Earl

  • Antoon's avatar
    Antoon
    Experienced User
    8 days ago

    My email option is missing. I need email option now.

    Thanks

    Tony

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    6 days ago

    Hi Antoon,

    Thanks for raising this. If you need to reset your 2FA, the easiest way is to get in touch with our team so they can verify your details. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl