Confirmation file

Hi dlow2020,

Thanks for providing me the information via private message. I've successfully confirmed your Company File, and the License file was successfully sent to the primary email of the account.

Regards,
Earl

We did not receive the confirmation file.

The MYOB file has now been locked out.

Can you please HELP.. 

Hi dlow2020 

If you are desperate and have no luck on here, I suggest trying to contact FGH Tables as they may be able to assist.

Cheers

Liz

Hi dlow2020,

I have reset that company file back to Active for you. This should allow you to login back into that company file as intended. You can now proceed with confirming the file online via the online confirmation portal at https://confirmation.myob.com/. If you need further assistance, please reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

Kind regards,

Shella

Hi Sheila,

Our MYOB license is an outright purchase many years ago under professional package. Online confirmation doesn't work. In the past, MYOB will send the confirmation .xml file for us to install.  

Hi dlow2020, 

The best option for non-online files is to create the confirmation code from this link. This other link might also help you with your confirmation issues.

Thanks,

Genreve

doesn't work.

I have done this many times over the past 15 yrs.

Its one of the purchased license from years ago when MYOB sells its license and prior to the subscription models.

Please just send the confirmation file

Hi dlow2020, 

I have sent the confirmation file to your email address as requested. If you run into any more issues with your confirmation, I suggest reaching out to support. You can contact them through the MyAccount window or use live chat via MOCA.

Thanks,

Genreve

Hi Genreve

I have msg you.

I have several companies and several licenses.

Hi Genrev,

Sorry, this is dlow2020 loging under another license. 

The Confirmation file I require is under this account.