Hi,
I process our staffs pay through MYOB and then manually transfer the money from our bank account to theirs. Our employees are set up as cash payment. What do I allocate the bank transfer to? I have been using the Electronic Clearing account, so I don't have a double up. If this is correct, do I need to do anything with the transactions in the Electronic Clearing account?
Hi rebeccaorgan,
If your employees are set up as cash payments but you're transferring their pay manually, you'll need to ensure the bank transfer is correctly allocated. Since you've been using the Electronic Clearing account, you'll need to download the bank file from MYOB and upload it to your bank. This will allow you to match the transaction in bank feeds and prevent duplication.
Here's a link that can assist you with this.
Regards,
Sai
Hi Sai,
Thank you. So what should I be allocating the manual transfer to?
Hi there rebeccaorgan,
When transferring pay manually, you should allocate the transfer to the correct account. If the transfer is correctly allocated, it will match automatically. If you need further assistance, reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Regards,
Shella
