Superannuation allocated to incorrect account

Hi Marsh3216,

Thank you for the post. To reallocate the amount to the correct account, you'll need to record a general journal entry. For detailed instructions on how to do this, please follow this link.

Regards, 

Sai

Thanks Isaiah - if I do a journal entry will it remove the payment from the Petty Cash reconcile? At the moment that is where it is sitting. I need it to go across to the General Business Bank account reconciliation.

Hi Marsh3216,

I wanted to let you know that transactions aren't automatically removed from petty cash. To ensure a transaction is removed, you'll need to delete it manually. 

If you still need further assistance with your issue, you can reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.

Regards,

Sai