Forum Discussion

Lucky1's avatar
Lucky1
Cover User
1 year ago
Solved

Incorrect payment amount applied - need to change

when entering monthly sales via stripe I accidentally applied a payment amount of $54,535.22 when the actual amount received was $5,435.22. How can I change the payment applied to the actual $5,435.22 so my GST report is correct?

  • Earl_HD's avatar
    Earl_HD
    1 year ago

    Hi Lucky1,

    Welcome to the Community Forum! In AccountRight, you will delete the incorrect payment and reprocess it with the correct amount, ensuring that your GST report reflects the accurate figures. However, it is best to contact Stripe as we are not sure if Stripe will be affected. For more information on contacting Stripe, you can refer to this help page:

    Regards,
    Earl

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi Lucky1,

    Welcome to the Community Forum! In AccountRight, you will delete the incorrect payment and reprocess it with the correct amount, ensuring that your GST report reflects the accurate figures. However, it is best to contact Stripe as we are not sure if Stripe will be affected. For more information on contacting Stripe, you can refer to this help page:

    Regards,
    Earl

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