When I email remittances from a btach payment, some suppliers do not receive an email, and other suppliers receive two emails: one with the email defaults we have set, and one without - both emails are attached.
I've checked the suppliers and all have an email address entered to receive emailed remittance advices.
Any suggestions would be appreciated.
Hi RayleneH,
Thanks for your post, and welcome to the Community Forum!
Apologies for the delayed response. To address this issue, I suggest visiting our helpful article on email troubleshooting for guidance on resolving the issue. Email troubleshooting
Feel free to post again, we're happy to help!
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Regards,
Earl
Hi Earl
I am still having the problem, but have moved my query on to MYOB direct - thanks.
Kind regards
Raylene
