BPAY Needs to be able to be disabled or the charges added on.

Chris, disabling the whole online invoicing function is not the solution.

BPay fees not being on-charged to customers has been an issue for years, and despite multiple posts on this subject, it still remains.     Please, if the surcharges for BPay cannot be on-charged, just like Credit Cards then we need the option to turn off BPay without affecting online credit card payments.  We pay a monthly subscription to use MYOB, and this issue needs to be solved, not ignored.

Agree with this, we need an option to switch off BPay while leaving the other online payments on.

Has there been any update on this? I would also like to see the ability to switch off BPay as a payment option.

Hey henry_ GEMonster  Stevo1

We’ve taken your feedback onboard. We are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options. 

*Edited 30/07 with new information below in bold

The ability to turn off BPAY is coming in a couple of weeks, please keep an eye out for emails & in product messaging to inform you of this change.

Cheers, Amanda. 

Hello Stevo1 

Welcome to the Community Forum.

The only way to disable BPAY payments would be to turn off online invoicing as a whole. You can provide your feedback on our website here about not being able to exclude BPAY payments or pass the charges on. 

Hello GEMonster 

Sorry for my delay in responding. 

I have passed on the feedback about this.

Have you heard of our AccountRight Ideas Exchange? It's where you can give and vote for other suggestions that go directly to our developers. You might like to add your feedback here too

 If you have any further questions about electronic payments, please don't hesitate to ask.

Hello henry_ 

The feature is not within the software. 

I do not have an ETA on when or if this feature will be implemented. 

Hi Stevo1, henry_,

Thank you for sharing your feedback regarding the need for the ability to disable BPAY or add charges. I understand the importance of having such options to meet your needs. Your input is highly valuable, and I want to assure you that we take customer feedback seriously. I will forward your suggestions to the team responsible for feature updates and enhancements. We appreciate your insights and recommendations, as they contribute to making our services better.

If you have any more thoughts or if there's anything else you'd like to share, please feel free to do so.

Cheers,

Princess

Hey Stevo1

These changes are now live across AccountRight and MYOB Business! More information can be found on this page! If you have any further questions, feel free to reach out.