Forum Discussion

Stevo1's avatar
Stevo1
3 years ago

BPAY Needs to be able to be disabled or the charges added on.

BPAY Needs to be able to be disabled or the charges added on.
ChrisMYOB's avatar
ChrisMYOB
Former Staff
3 years ago

Hello Stevo1 

 

Welcome to the Community Forum.

 

The only way to disable BPAY payments would be to turn off online invoicing as a whole. You can provide your feedback on our website here about not being able to exclude BPAY payments or pass the charges on. 


  • GEMonster's avatar
    GEMonster
    Experienced Cover User
    3 years ago

    Chris, disabling the whole online invoicing function is not the solution.

     

    BPay fees not being on-charged to customers has been an issue for years, and despite multiple posts on this subject, it still remains.     Please, if the surcharges for BPay cannot be on-charged, just like Credit Cards then we need the option to turn off BPay without affecting online credit card payments.  We pay a monthly subscription to use MYOB, and this issue needs to be solved, not ignored.

    • henry_'s avatar
      henry_
      Contributing User
      2 years ago

      Agree with this, we need an option to switch off BPay while leaving the other online payments on.

      • ChrisMYOB's avatar
        ChrisMYOB
        Former Staff
        2 years ago

        Hello henry_ 

         

        The feature is not within the software. 

        I do not have an ETA on when or if this feature will be implemented. 

    • ChrisMYOB's avatar
      ChrisMYOB
      Former Staff
      3 years ago

      Hello GEMonster 

       

      Sorry for my delay in responding. 

       

      I have passed on the feedback about this.


      Have you heard of our AccountRight Ideas Exchange? It's where you can give and vote for other suggestions that go directly to our developers. You might like to add your feedback here too

       

       If you have any further questions about electronic payments, please don't hesitate to ask.