Payroll Reporting Centre Not Loading

Question

Hi,I get an error message when trying to access the Payroll Reporting Centre. Can you please advise how I can again access.Regards,PJC&nbsp;It reads:&nbsp;Something went wrong at our endSorry about that. You'll need to come back later and try again.&nbsp;

chrismyob · Answer

Hello&nbsp;PJC&nbsp;
&nbsp;
Are you able to please send a console log when the error pops up. I have linked our Help Article which will give instructions on how to get the console log.&nbsp;Once you have done that, are you able to please try logging into the web browser version of AccountRight at app.myob.com in your Google Chrome browser and see if the same issue happens?Please let me know how you go.

pjc · Answer

Hi Chris,&nbsp;Diagnostic Log attached.&nbsp;The web browser version works.&nbsp;RegardsPJC

chrismyob · Answer

Hello&nbsp;PJC&nbsp;
&nbsp;
I have sent you a Private Message. You will be able to check this by clicking on your avatar in the top right and selecting the mail icon.

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Payroll Reporting Centre Not Loading

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