single touch reporting failed
Please help. I posted a few days ago with this problem. Someone replied with a possible solution but it did not work still trying to find a way to fix this. The problem is when I lodge a single touch payroll report it comes back as failed due to the ABN that the report is sent with is different to the one that generated the software.
I was given the following information to change the ABN
- Go to the Payroll menu and choose Single Touch Payroll reporting.
- Click the ATO settings tab.
- Enter your updated details.
- Click Update business details.
Feel free to write a post if you need further assistance.
The ABN is correct when I check there.
I can see that the ABN that the report is sent with is wrong but I can't seam to find a way to change it . Every where I check the ABN is the same as the one that generated the software. Where do I find the ABN that send the repot?
Thank you for your assistance