Forum Discussion

MCDIRT's avatar
2 years ago

Unable to open employee card

Hi,

 

I have an employe card that I am unable to open. I keep getting "Something's gone wrong and Accountright needs to close".

 

Is there a workaround to this? It only happens with one employee's card, the rest are fine.

 

TIA

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi MCDIRT 

     

    Thank you for the post. I'm happy to assist you with this. I need to run a script over the file, please send me a Private Message containing the following:

     

    • Serial number
    • Business name
    • Company File ID (Help>>About MYOB AccountRight)

     

    Kind regards,

    Sai

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi MCDIRT 

     

    I would like to follow up the requested details mentioned above. If you are still experiencing the issue, please don't hesitate to reply or send me a private message and we'll be happy to assist. 

     

    Please let us know if you need further assistance regarding your concern.

     

    Best regards,

    Doreen

    • MCDIRT's avatar
      MCDIRT

      Hi Doreen,

       

      Thank you for your reply. 

      I don't seem to be able to send you a PM, are you able to PM me?

       

      Thanks so much