Forum Discussion

JohnH1943's avatar
JohnH1943
Member
1 year ago

Authenticator code always errors

I use AccountRight, and have for many years. I have received an email about adding a second form of 2FA. Every time I click the link to do that, I am asked for my authenticator code, but it never acc...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi JohnH1943,

 

I'm sorry to hear about the frustration you're experiencing with the two-factor authentication process. 2FA Authentication provides troubleshooting steps specifically for 2FA issues. This might help you resolve the problem more quickly. If you haven't received a response from the query you submitted. I recommend reaching out to our live chat agents through our virtual assistant MOCA or submit support case via MyAccount.

 

Regards,

Sai 

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