Forum Discussion

HPGB's avatar
HPGB
Contributing User
2 months ago

Confirm company file

Can someone from MYOB contact me by email to confirm my company file. I cannot confirm via program online or by phone. Thank you.

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi HPGB,

     

    That does sound like a bit of a tricky spot to be in. We're not able to line up call-backs or email outreach from our side, but the quickest way to get this confirmed is by jumping onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. The team there can take a look at your company file and help you confirm it.

     

    Regards,

    Sai