Error message and MYOB Crashing
hi
I am getting and error message System.ComponentModel.Win32Exception. It is crashing myob and I am having to restart all the time. It happened to me 5 times yesterday at a client using the...
Forum Discussion
Hi Crompton,
That error and the crashing issue definitely sounds inconvenient. This usually happens when AccountRight tries to open a document in the In Tray, but the PDF reader on your computer is either missing or corrupt.
To fix it, you can try setting a different PDF reader (like Microsoft Edge, Adobe Reader, or Chrome) as the default, or reinstall your current one if you'd prefer to keep using it. If you need a hand with this, we'd recommend getting in touch with an IT professional.
Here's a handy link on how to change your default programs in Windows: Change Default Apps in Windows - Microsoft Support.
Regards,
Sai
Interestingly what you are saying? because this happened at two different places I worked at in the last 2 days? I find it difficult to understand why it is now happening at every site?
Hi Crompton,
What Isaiah_C has pointed out is typically the root of the issue. If applying the suggested fix doesn’t resolve the error message and crashes, it’s a good idea to get in touch with our team directly. You can do this by creating a support ticket through the MyAccount window or by using our virtual assistant MOCA for live chat.
Regards,
Genreve
