Forum Discussion

Juls23's avatar
Juls23
Experienced User
11 months ago
Solved

Tab key function no longer working in date area of invoice.

Hi since the recent 2025.2.1.9 update I can no longer use my left hand keyboard Tab Key function button when entering a date on either an invoice or a quote. You now have to manually type your date in then move the Mouse cursor to enter in further information. 

When you have multiple entries this is extremely time consuming!!

Can I please have a MYOB representative attend to this please.

Thank you.

  • Hi! Just got an update and is now resolved on my end, hope this help. :)

77 Replies

  • Grimtrans's avatar
    Grimtrans
    Cover User
    11 months ago

    Same issue for me. I have cleared the cache, but it did nothing. The tab will not work at all moving from the date to the next column.

  • Juls23's avatar
    Juls23
    Experienced User
    11 months ago

    No cleared current cache, did nothing, tab function still not working from date box. 

  • Same problem in version 2025.2.0 but the tab function is not functional, but only when trying to tab from entering date (in sales invoice) across to description. Seems to be a MYOB glitch as tabbing from all other boxes still working fine.

    MYOB can this please be checked, thank you.

  • Maryann128's avatar
    Maryann128
    Member
    11 months ago

    It's starting at the date for me! Can not TAB over to next field, and have tried again this morning. Done your Clear Cache, didnt work! 

  • Hi Juls23 and Maryann128,

     

    I've tried out the Tab key function after updating to the latest version of AccountRight, and it's working perfectly for me! I can still use the Tab key to jump to the next line while entering invoice information. Sometimes, clearing the AccountRight cache can help fix any weird behavior. Give that a try and see if it helps! If clearing the cache doesn't solve the issue, you can directly reach out to our support team to further look into the problem by creating a support case via MyAccount.

     

    Cheers,

    Princess

  • Jules23, me toooo! SO PAINFULL :( 

    I am trying to avoid keying anything today, because it's dreadfull!