Forum Discussion

Archskirt01's avatar
Archskirt01
Experienced Cover User
6 months ago

Unable to log in MYOB stuck in Backup

We are unable to log in to MYOB, it says the company file is currently backing up however we are not in the process of backing up.

Urgent help please

Desktop
  • Earl_HD's avatar
    Earl_HD
    6 months ago

    Hi Archskirt01,

    Thanks for your detailed post. I checked your account and identified an issue that needed to be addressed on our end. I have arranged the script in our system to resolve it, so you should now be able to log in without any issues.

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl

  • Archskirt01's avatar
    Archskirt01
    Experienced Cover User
    6 months ago

    Still unable to log into MYOB due to this issue.........

    This is urgent we need someone to fix this problem now

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      6 months ago

      Hi Archskirt01,

      Thanks for your detailed post. I checked your account and identified an issue that needed to be addressed on our end. I have arranged the script in our system to resolve it, so you should now be able to log in without any issues.

      Feel free to post again, we're happy to help!

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

      Regards,
      Earl

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