Forum Discussion

Rocky8's avatar
Rocky8
Experienced User
12 months ago

Matching bank transactions not automatically matching

Ever since we had to upgrade to the latest version of MYOB, my matching bank transactions are not automatically matching.  I have turned on the 'auotmatically match bank transactions to bills and inv...
shorebreak's avatar
shorebreak
20 days ago

I am having the same issue. Tried all of the above. It is happening with bulk payments and the total does not match because you take the cc charge off before deposit. It use to automatically match 

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    20 days ago

    Hi there shorebreak,

     

    If you're still having trouble with matching bank transactions automatically after following the previous steps, please reach out to our support team for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They can help resolve any persistent issues.

     

     

    Regards,

    Shella

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