Migrating from Myob BusinessBasics to Myob Lite

Hi kirra, 

Thanks for posting your concern in the forum. 

I understand the need to upgrade to an updated version of an application. An upgrade to MYOB Business is possible but we will need to do a step upgrade. 

I recommend following these steps. 

1. Open/restore your Business Basics file in the AccountRight Desktop edition software and make a backup.
2. Create a MYOB Business Lite subscription.
3. Fill in the form in this link. (make sure to use the serial number from the newly created Business Lite)

Let us know if you run into any issues. We're happy to help further.

Thanks,

Genreve

Hi Genreve

Thank you for your email.

I will download the AccountRight desktop and follow your instructions below.

Before I subscribe to the Myob Business Lite, can you confirm that my business file will be accessible online and I will be able to create invoices and receive payments via phone / tablet, please ??

This is the main reason I want to upgrade Myob, to be able to invoice and get paid on the go 

Also, to receive eftpos / credit card payments, which apps are compatible to Myob Lite ???

Thank you

Hi kirra, 

Thanks for your response. 

I can confirm that Business Lite is fully online and can handle recording invoices and payments to them. Also, I recommend going to the MYOB Academy to learn how to use every single feature in the application. 

However, I can't answer the question about EFTPOS. I would suggest opening the MYOB Marketplace, to check on possible app integrations for EFTPOS.

Let us know how we can help further. 

Thanks,
Genreve

Hi Genreve

Following your instructions to upgrade my old Myob product to a new one, I dowloaded the AccountRight but I encountered some issues and couldn't upgrade it.

1. Chosen the "already have a Co. file" but my old file is a .dat file and the new ones are .myox file. So I couldn't open it

2. Chosen the "just upgraded from AR  v19 or earlier" and it requests for the Admin User ID and password, which I don't have as I don't need to log in to use my Myob BusinessBasics Version 1 (it's not an online version)

Is there a way to send my Company file to you guys to be converted to a .myob file ??

How do I found out my Admin log in ?? I updated my email in my company file a while ago but I didn't get any code into that email. So, I believe it was registered under an email that I don't have access anymore. 

Thank you

Hi kirra, 
 

Thanks for your response and I'm sorry to hear about your difficulties. 

Before you can upgrade the file to the latest version of AccountRight you will need to upgrade the file first to AccountRight V19 (Which I believe you already done). If you haven't set the Administrator password for your file. The default password is blank. 

UserID: Administrator

Password:

The process is as follows. 

BusinessBasics > AccountRight V19 > AccountRight Desktop Edition > Business Lite. 

Let us know if you are still having difficulties and we'll help further. 

Thanks,
Genreve

Hi Genreve

I am trying to upgrade my Co File before I sign up for a subscription to make sure it will work.

I dowloaded the Myob AR as per the link you sent (photo attached)

I can't use the "Open a Co file" as my file is .dat and it will open only .myox files

So I am trying to use the option "Upgrade Co file'

I managed to go through the user Id and password as per your msg, then I signed in but after I clicked "upload"  I got an error msg. 

Can I send you the Errorlog through here ??

What else should I try ??

I don't want pay for a subscription if I am not sure if I will be able to use my current Co file

Thank you

Hi kirra, 

Thanks for your response. 

In my understanding, you don't need to upload the file at this stage. Instead, you need to convert the file to a myox file (the file is successfully converted to a myox file if you successfully opened the file in AccountRight 2023.11). If the file is converted to myox you can then fill out the form (you need to have an active subscription of business lite before filling out the form). 

Feel free to let us know if you require any clarifications or assistance. 

Thanks,
Genreve

Hi Kirra

Did you find a way to use the .Dat file? Im having the same issues as you and all the online help is useless AI.

Hi Genreve_S

The question by Kirra doesnt seem to have been resolved. It was, how do you open or convert your current Business Basics v1   .dat  file in the new accountright software? This asks for a myox file while doing the inital setup, and wont progress without it.

Hey Raziel1972,

You’ll need to do first is upgrade your existing BusinessBasics v1 .dat file into AccountRight v19 on your computer (the local version), which will convert that old file format for you. Once you’ve got it upgraded, you’ll then be able to open that upgraded file in the latest AccountRight Live and continue on from there, so you’re not stuck at that setup screen asking for a .myox file.

Cheers,

Doreen