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SHY007's avatar
SHY007
Contributing User
9 months ago

Employee pay not populating through to reconciliation

Hi   Our business currently has two employees.  I am trying to reconcile my account and have found that the pay amounts for one employee are not populating through to the reconciliation statement....
Shella_A's avatar
Shella_A
MYOB Moderator
9 months ago

Hi SHY007,

 

Missing pay transactions can be a bit of a puzzle. Sometimes a future-dated reconciliation, then undoing it, does the trick and brings those sneaky transactions back into view. If that doesn’t sort it out, there’s a cracking community forum post with another workaround you can give a go. If the payroll transactions still not showing, chat with our live chat team via our virtual assistant MOCA or pop a support request through your MyAccount and we’ll jump in to help you out.

 

 

Cheers,

Shella

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