Payroll run
Hi I have finalise payment run for the fortnight, meaning I have submitted the return to IRD and have created a bankfile. Then realised I missed to process a salary increase of one employee. Can ...
Forum Discussion
Hello jeanettetemelo,
Since the pay run has already been finalised and submitted to IRD, it can't be undone. You'll need to get in touch with IRD to ask about deleting the original submission before reprocessing the pay. Another option is to process a one-off payment for the missed salary increase so the employee still gets the correct amount without changing the original pay run. Here's a link for more info on how to process a one-off payment.
Cheers,
Doreen
