Hi I have recently joined myob business a month ago. I also use myob for another company with no
issues. Since signing up for this one invoices will not send. It says saving and emailing but no one ever receives it and the activity log does not change. Not good for a small business starting up. Please help
Hi Walshhob,
Thanks for reaching out. Could you please check the recipient’s spam or junk folder first, just in case the invoice email landed there. If it’s still happening after that, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account, and we’ll help you look into it further.
Regards,
Sai
