Secure Invoicing

Where's Mike?

An email just arrived stating that MYOB AccountRight Desktop Offiline file mode is being phased out.

Mike was very clear this was not in the pipeline when he stated that I could continue to use our perpetual licenced MYOB pretty much ongoing without fees and "OffLine".

So, Mike, how exactly do you explain this?

Seems MYOB can develop the software quite swiftly when its in their favour.

No talk of it, then in less than 6 months, its here with bells on.

MYOB just could not leave it alone could they. They HAD to step on the very few that have propped up MYOB the longest, paid the most subscription fees through the hard times, stuck with MYOB even when they failed to provide features that seemed so logical to the users, even when they seemed to start acting molevolent. Surely not MYOB, from the days of when it fitted on a single floppy disk and ran on an AMIGA computer.

To this?

Mike's word is not worth a penny.

Unless he wants to send me the MSI installer version of the 2025.11 server addition.

Then I might be willing to concede he is a person of his word, because that version doesnt update automatically. And that is exactly what I need.

When I see a ZIP file in my email inbox, then Mike may have at least saved his reputation.

Nothing will save the reputation of MYOB after this baseball hit to the face.

Hey Wendy2018​ 

Emailing invoices from your MYOB file will only be restricted if you don't complete the business verification process. This page has more information on the documents and information required for the business verification process.

If you have any questions about or need help throughout the verification process, you can reach the team by raising a case from your My Account dashboard, make sure to select 'Financial Services' and the team will be able to reach out and assist accordingly. 

Just testing that I can reply.

My posts were not showing up.

Anyone in the process of taking their company file off-line to resolve this emailing issue...

Be aware that you must turn off the option for AccountRight to handle emails prior to making your final offline backup file for use on your local HDD.

If you don't, you will find that even though you are using your file off-line, the option to turn off MYOB handling emails wont switch off and claims that turning it off is only an option to users with company files that are on-line. Ironic, don't you think?

This is what I would call a bug, because taking your file off-line means you can't use MYOB to send emails, yet turning the option off is exactly what taking your company file off-line should do.

Seems MYOB forgot to fix this little problem in their haste.

Also I am unable to locate MSI versions of the SERVER install.

MSI versions of the MYOB software do not automatically get updates.

However only the Client version of the software seems to have an MSI installer.

Which means, your SERVER version may update to newer versions, but your CLIENT versions do not.

This is a dangerous position to be in as it may mean you loose access to your file on your CLIENT PCs.

And because taking your file off-line means you can run without a subscription, you may find that your data file lags behind the server version, and ultimately becomes un-openable on the server also.

SO, MYOB needs to release the MSI version of the SERVER Install or the promise that they made to continue to use the software off-line (if you have a perpetual license) may be false.

Seeking MSI Server version of 2025.11.

Or a way to ensure the SERVER version does not auto-update.

Please could the moderators who work at MYOB provide a solution.

Regards

I would like to mention for users who want to use their datafile off-line, a potential bug that may be a stumbling block if you are not careful.

I found that if I did not disable the emailing from within MYOB preferences prior to creating a local backup that is intended to be used as the active data file in an off-line manner, that it could not be turned off once in use because the software thinks it is a feature that is only available to on-line users, and so stops users toggling it on or off.

The result is that if you forget, and you no longer have access to your on-line file to create a new backup with the option disabled, that there will be no way to turn it off and therefore you wont be able to revert to MS Office as the email delivery method.

Also, discovered that if you have the NEW OUTLOOK installed as well as Classic, that it wont work. I had to uninstall the "New Outlook" (which appears in the APPS list as simply OUTLOOK) and manually set the Classic version as the default.

I am also trying to locate the MSI installer version of the Server Edition.

According to searches, it provides a manual approach to updates which may be important in a Server/Client environment.

I am hopeful that someone can point me to the MSI Server Version (preferably 2025.11).

Regards

What right does MYOB have.  It is all their profit!

Every time I go to Sales Register MYOB have their little banner saying "You no longer have access to share your invoice update now.  How long IS MYOB going to leave it on till the end of time?

Just take it off..............................................

I have a MYOB V 16.5 and a V 13. which I still regularly use.  They are in my opinion much better than the current online version. The only things I like are that I can send off invoices and check which bills need payment when I am visiting family interstate.

thank you, I will check out what MYOB has to say. But I will definitely not be migrating the other versions over