Bank Code is Invalid for Wise Account (NZ)

Isaiah_C 

Six months without any action or resolve, you are now telling us we have to individually deal with a virtual assistant or submit a case!!

If I am going to submit a case, it will be to my boss to change providers!

Hi All,

Thank you for your feedback and for bringing this to our attention. I understand how important this feature is for your banking needs. To ensure your request reaches the appropriate team as quickly as possible, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount for further assistance. They can check on this and escalate the issue if needed.

Regards,

Sai

I'm not sure you do understand the frustration Genreve_S...

PLEASE put a rocket under whichever developer is responsible for updating the coding that the system needs to allow these bank codes - we don't want a new thread - WE WANT IT FIXED.  Vivek2 has been kind enough to do half the job and supply you with a lovely list of all the bank codes even...

Following up on this again...It's been 4 months?
Just use this...

https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/

Please reach out if you need help 

Ive just tried to pay a bank account with 04-2014-xxxxxxx-xx and im having the same issue. It's been 2 months since your post...how long will it take for these bank prefixes to be supported?

Hi everyone, 

I understand that you also have the same error message. I passed on all of your details to the relevant team. In the meantime, feel free to create a new thread if you need any other help.

Thanks,
Genreve

We are having the same 04-2014-#######-###

I am also having the same issue for the 04-2021 bank code. 

Hi - We are having the exact same issue - how do we enable this for our payments with an 04 bank code? 

Hi Wanzi,

I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

Best regards,

Doreen