Forum Discussion

Member

1 year ago

Solved

Bank Code is Invalid for Wise Account (NZ)

Hi there,

I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is giving me a pop-up error "The Bank code is invalid".

Payments NZ lists the 04 bank code as ANZ Institutional and Wise references their bank as JPMorgan Chase NZ. https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/?bank_number=04

Is there another way to set up MYOB AccountRight to make payments to Wise?

Or can this bank code please be added as a valid code in MYOB AccountRight?

Desktop

Wanzi
4 months ago
Hi to anyone following this thread. This issue seems to have been resolved. I have been able to add my Wise account 04-2021-xxxxxxx-xx and make a batch payment normally.
Thanks for fixing this issue.
But it took a lot longer than it should and would have been nice to get an official reply here when it was fixed.
Cameron

20 Replies

Vivek2
Member
1 year ago
Following up on this again...It's been 4 months?
Just use this...
https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/
Please reach out if you need help
Vivek2
Member
1 year ago
Ive just tried to pay a bank account with 04-2014-xxxxxxx-xx and im having the same issue. It's been 2 months since your post...how long will it take for these bank prefixes to be supported?
Genreve_S
MYOB Moderator
1 year ago
Hi everyone,

I understand that you also have the same error message. I passed on all of your details to the relevant team. In the meantime, feel free to create a new thread if you need any other help.

Thanks,
Genreve
chrissya
Contributing User
1 year ago
We are having the same 04-2014-#######-###
CatFH
Member
1 year ago
I am also having the same issue for the 04-2021 bank code.
EricaKirkham1
Member
1 year ago
Hi - We are having the exact same issue - how do we enable this for our payments with an 04 bank code?
Doreen_P
MYOB Moderator
1 year ago
Hi Wanzi,

I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

Best regards,

Doreen