Forum Discussion

frase's avatar
frase
5 years ago

duplicate supplier invoice number

hi  i have switchedon the duplicate warning in preferences and it appears to work for 1 duplicate invoice and then drops off. I am not using the intray and i searched the forum and answers appear to...
  • Melisa_D's avatar
    Melisa_D
    5 years ago

    Hi frase, 

     

    Thank you for your post. Can you please clear your AccountRight cache, once cleared can you please sign back into AccountRight and check to see if the warning appears. 

     

    Please do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Melisa_D's avatar
Melisa_D
Former Staff
5 years ago

Hi frase, 

 

Thank you for your post. Can you please clear your AccountRight cache, once cleared can you please sign back into AccountRight and check to see if the warning appears. 

 

Please do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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