Forum Discussion

amazone's avatar
amazone
Experienced User
7 months ago

Error when looking up sales invoices

Is anyone getting this error?  I have been getting it for a week now when I go MYOB/sales/invoices I was hoping it would right itself but it hasn't, Tracey.   Something went wrong Try refreshing ...
browser
Earl_HD's avatar
Earl_HD
MYOB Moderator
7 months ago

Hi amazone,

Thanks for raising this! Sounds like the browser might be having a bit of a moment!

Here are some handy tips that usually help sort things out:
 

  1. Switch to another browser – Chrome is often a great choice when things get stubborn.
  2. Clear your browser’s cache and history – sometimes old data just loves creating mischief.

Try these out and see if it smooths things over! If it’s still being difficult, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

amazone's avatar
amazone
Experienced User
7 months ago

Thanks kindly

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