Solved
Colonial First State
I have entered the details into MYOB and confirmed they are correct with the super fund, but MYOB is still saying that the employee number is incorrect? How do I correct this?
Forum Discussion
Hi Komal_S,
The USI is FSF0361AU/FSF0361AU
The first three digits of the membership number is 065
Hi MBBE
The prefix is correct, can you please delete the membership number, save the changes, re-enter the membership number and try to pay super again? Do you still get the same error message?
I received the same error message
You need to enter a valid employee membership number for this employee.
Hi MBBE
In that case, can you please send me a screenshot of the error window, employee's card where membership number is entered and the fund details by Private Message so I can investigate further on what's causing it.
hi,
I have already tried without the spaces, with spaces, I have tried all manner of combinations and they still don't work.
