Duplicate employee card causing Super issue

Dear Earl, Now I'm trying to reply I get this message???

You have reached the limit for number of private messages that you can send for now. Please try again later.

Tried again and I still can't send a message.

Hi SuFish,

We've made some changes on the back end, could you please try on processing the payment once again?

Looking forward for your response.
Regards,
Earl

OK. That seems to have worked. I recorded the payments. I have to get someone else to authorise but if I get this far usually it's ok from there.

Kelly Ryall is still on our books and I need to send off another payment for them soon but it should be ok going forward?

Thanks for resolving.  Su

Earl, Can you also guide me on adding someone as an authoriser of super payments. We have a new finance manager who I need to get set up. I couldn't work it out the other day. I'm registered as the account owner. Can I do this online? best Su

I've added the person. Everything is working today. Thanks Earl, fantastic!

Hi SuFish.

We're pleased to hear that your concern has been addressed. If you have any more questions in the future, don't hesitate to reach out, and we'll be more than happy to help.

Regards,
Earl