Forum Discussion

rick1's avatar
rick1
Member
2 years ago
Solved

employee missing

HI  I went ot pay the wages  and one of the emplyees was missing . After much searching i could not find her but found that her details had gone under another emplyees card that had duplicated itse...
  • rick1's avatar
    rick1
    2 years ago

    Hi Sheila,

    None of the above happened .

    It seems like the missing employees details including bank details were repilicated to another employee.

    The only thing that had not changed was the wages paid and entitlements .

    We manually cahnged the details back and it all seems to work now.

rick1's avatar
rick1
Member
2 years ago

Hi Sheila,

None of the above happened .

It seems like the missing employees details including bank details were repilicated to another employee.

The only thing that had not changed was the wages paid and entitlements .

We manually cahnged the details back and it all seems to work now.

Shella_A's avatar
Shella_A
MYOB Moderator
2 years ago

Hi rick1, 

 

Thanks for the response.

 

I'm glad to hear that manually changing the details has resolved the issue for now. However, it's concerning that employee details, including bank details, were replicated for another employee. This is not a common issue and could potentially be a serious one. It might be worth discussing this incident with your security team or supervisor to ensure it doesn't happen again.

 

We will be closing this thread now. Feel free to post again anytime you require further assistance.


If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

 

 

Kind regards,
Shella

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