Forum Discussion
SamaraM
3 years agoFormer Staff
Hi rrf
Looks like the error is caused by the setup of the payroll category. To get around that message you want to complete the following steps:
- Navigate to Payroll>>Payroll Categories>>Entitlements
- Choose the desired leave category that needs updating
- Take note of the current calculation basis including the percentage or set value
- Update the calculation basis to the other option i.e. if currently on Equals x% of x, change to be Equals x hours per. You may encounter a message indicating relating to that change select Ok to that message
- Select OK
- Go back into the Entitlement Information window, update the calculation basis back
- Ensure that the percentage or value is set correctly for the calculation basis
- Update the Exempt category list if required
- Select OK.
The above process resets the Entitlements calculation method and thus should allow for changes such as updating the exempt category list to be completed.
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