we have run enttilement balance summary reports for July and August 23 and one staff members is not showing correctly in his holiday leave accural
July summary report shows correctly with opening and closing balances (as staff member has taken some ) but August 23 is showing the original July opening hours andstill the opening balance as the original one - we have run the reports separately for each month
the Balance detail report is showing correctly for July but amount owing is not showing in August 23 report at all.
This staff member has now been put to casual - but his entitlements should still be showing as he is still owed these and has to be paid them out
Why is this ?? as the office lady wants to make sure all is correctly paid and it should not revert back to the 1/7/23 figures
So it is in August 23 reports that we are having trouble
Hi dobbo,
Thanks for the response.
Now that we found which month is causing the issues with the values. We could correct the values of that month inside the Pay History of the employee. Since the Entitlement Balance Summary report pulls data from there, this would correct the discrepancies.
Let us know how we can help you further.
Cheers,
Genreve
But why has it done it ? and how do we know if future reports are correct?? and how do we fix "We could correct the values of that month inside the Pay History of the employee."
Hi dobbo,
Thanks for the response.
Generally, Pay History collects information from pay runs if there is a difference of values from the pay run. It is likely that this has been altered manually. We could correct this by going to Pay History and editing the values.
If you have any other difficulties or issues. Let us know.
Thanks,
Genreve
