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PFC1's avatar
22 hours ago

ERROR - EmployeePayrollDetails_MultipleEntitelmentAccrualsExistForAPayrollCategory

EmployeePayrollDetails_MultipleEntitelmentAccrualsExistForAPayrollCategory

 

Error Code comes up when attempting to alter 1 particular employee card file. 

Unable to change any details even Card ID due to this error. 

Unable to unlink from particular Payroll Category through Payroll Category or edit any information of the particular category. 

Only 1 employee is linked to the payroll category and error has only recently occurred. 

MYOB integrates with external EH Program and card file can no longer sync. 

 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi PFC1,

     

    To resolve the error "EmployeePayrollDetails_MultipleEntitelmentAccrualsExistForAPayrollCategory," you can check all the entitlements linked to the employee and verify the linked wage category for each entitlement. If a wage category is linked to multiple entitlements, this will trigger the error. Ensure that each wage category is linked to only one entitlement. Unlink any wage pay item that is listed on multiple leave categories. You can also see this link on how to check entitlements linked wage category.

     

    Best regards,

    Doreen