2 days ago
Missing job name in payroll
In our payroll system, we have jobs allocated to all payroll staff and all categories. However, not all payroll is allocated to jobs, and a significant portion (but not all) is reported as unallo...
All the job names are included in the standard pay option for the affected employees. See attached. This is an employee whose job name is consistently missing, and you can see that all jobs are allocated in the standard pay option.
Hi KGSCPC,
Since the wages are all allocated to jobs, but the job name isn't showing as expected, the best step is to contact our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They can check the setup and help sort this out.
Cheers,
Doreen
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