Hi JonesandCo,
Thank you for your post.
In this case, try uninstalling and reinstalling the app. Ensure that the tablet kiosk has its latest system update. You may also refer to this Help article, Getting Started on the MYOB Team App, for further information. If the issue persists after reinstalling the app, kindly access your MYOB admin portal to delete yourself from the location and re-invite.
Please let me know if you require further assistance. I'm here to help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
