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ScottL28's avatar
ScottL28
Contributing Cover User
8 days ago

Onboarding - Viewing PDF

Hi I have set up an employee and sent the onboarding to them. They have completed and sent it back.  I receiuved the email stating completed.   I can not find the "Employee details submitted via ...
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Princess_R's avatar
Princess_R
MYOB Moderator
7 days ago

Hi ScottL28,

 

Definitely a bit odd not seeing the View PDF button when the email says the onboarding was completed. This has come up before with the missing button, and our team was able to investigate and get it sorted. Since you’re seeing it happen again now, it’ll need another look from the team to check what might be causing it this time. You can reach out to them by phone or through our virtual assistant MOCA, which can connect you with the live chat team. You can also try emailing [email protected].

 

Cheers,

Princess

  • ScottL28's avatar
    ScottL28
    Contributing Cover User
    6 days ago

    Thanks for the info.

    I have sent an email to mailto:[email protected] as you suggested.

     

    Regards

     

     

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