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SDuddy's avatar
SDuddy
Experienced User
2 years ago
Solved

Pay Slips Not Emailing

I have had random reports from staff over the past couple of pay dates of pay slips not being received.  It is only when I sent other emails to staff regarding pay issues that they respond to advise ...
  • ChelseaW's avatar
    ChelseaW
    2 years ago

    Thankyou for the reply. I tried doing in smaller batches yesterday. 1 out of 24 payslips, didnt go through.  Its still frustrating as I need to go through and work out which one didnt go. I will try this way over the next few weeks and see what happens.

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

HI SDuddy,

 

Thank you for the update. 

 

You mentioned that random emails are not sent, in this matter, could you please retrieve the diagnostic log so we can investigate this for you? 

 

I hope to hear from you soon. 

 

Kind Regards, 

Cel

 

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