Forum Discussion

KateAE's avatar
KateAE
Member
10 days ago

Pay Superannuation from incorrect bank account

I made a mistake when authorising the super payment: the default selection for 'Pay from account' is a closed credit card & I forgot to change it to the correct bank account.  I can't see a way to c...
Desktop
Genreve_S's avatar
Genreve_S
MYOB Moderator
10 days ago

Hi KateAE, 

 

Totally happens sometimes.  The good thing is Pay Super will still pull the money from the bank account you registered for Pay Super, not that closed credit card.

 

Once the payment shows as Completed, you can just move the amount from the credit card account to the right bank account with a quick journal so your recon lines up. Next time, you can update your default Pay from account in Payroll so it points to the correct bank account.

 

Regards,
Genreve 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.