Forum Discussion

Son22's avatar
Son22
Contributing User
4 months ago

Single Touch Payroll Reporting Failed

Can someone please help me when I lodge a single touch payroll report it comes back as failed due to the ABN that the report is sent with is different to the one that generated the software. I can see that the ABN that the report is sent with is wrong but I can't seam to find a way to change it every where I check it is the same ABN that generated the software. Is there something that I am missing?

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  • Jemar_C's avatar
    Jemar_C
    Valued User
    4 months ago

    Hi Son22,

     

    Yes, you may update your ABN in Single Touch Reporting by following the steps below: 

     

    1. Go to the Payroll menu and choose Single Touch Payroll reporting.
    2. Click the ATO settings tab.
    3. Enter your updated details.
    4. Click Update business details.

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem

    • Son22's avatar
      Son22
      Contributing User
      4 months ago

      HI Jem,  

       

      Thanks for your reply.

       

      I have checked them in the single touch reporting the ATO settings are correct. 

      They match the ABN in the company information in MYOB

       

      Is there some where else I need to check?

       

      Many thanks for your help