q4accounting
10 days agoUser
STP filing through MYOB
Our MYOB subscription ended in October 2023 and we have been using another program since.
So far we have been able to finalize the STP in the new program we are using, but realized that the figures we had lodged with MYOB still had not been finalized.
We still have access to the read-only files, so we attempted to 'Finalise and report to ATO'. But after clicking it, we are shown a page that says 'You do not have permission to access this page. Please contact your account administrator.'
I'm assuming that it's not possible to finalize the STP with a read-only/inactive account - would there be any potential solution to this situation?