Superannuation payment sent to incorrect fund
Hi, One of our new employees have not provided superannuation fund details so the default fund was entered in his card and Member number was put as TBA. During the quarterly payment, I overlooked th...
Forum Discussion
Hi NVK,
Thank you for your post.
If the payment has been authorised and debited from your bank account, you would need to contact the fund directly to arrange a refund for that.
Once you have received the refund, the below Help article will assist you in reprocessing that employee's contribution:
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
