Unable to Completely Import Employee Cards
Hi there. Just wondering if anyone can assist me with this. I am trying to import data into employee cards and can't seem to work out the issue with the following: - Payment Method Data: W...
Forum Discussion
Hi ensanguined,
Thank you so much for your detailed post and welcome to the Community Forum!
My apologies for the late response. Troubleshooting import errors in AccountRight can be challenging due to the program's strict formatting and specific requirements. Various clients may encounter different import errors for numerous reasons. Unfortunately, based on the provided information, we cannot precisely determine the cause of your import warning. The program deemed the figure in the field as invalid, leading to its omission.
To identify the specific entries marked as invalid, please review the import log.
Feel free to post again and one of us will be happy to assist you.
Regards,
Earl
Hi Earl.
Thanks for that, but how do I get the solution here? Do you need more information than what I provided? This one error is stopping me from launching a major initiative in our office so I really need to know what the problem is. Can a developer not assist somehow?Thanks.
Hi ensanguined,
I apologize for the delayed response. I have escalated your concern to the relevant team and flagged your account as impacted. Please feel free to post again if you have additional queries, and we will be more than happy to assist you.
Regards,
Earl
