Unable to Set up Super Payments
Hello,
l am trying to set up "Pay Super" and l am not getting a "verification code".
A $0.01 has not appeared on our Bank Account.
l have bank feeds already l place.
Can you tell me what the issue is ??
Forum Discussion
4 Replies
Hi Truglo,
Thanks for reaching out. To dig deeper into this, could you send me the necessary details through a private message?
- Serial Number
- Company Name
- Company File Name or Number
- Your full name and email address
I look forward to your response.
Kind regards,
Shella
I am having the same issue and so is the business owner. No verification code and no deposit.
I am having the same problem. No $0.01 received. Did you get an answer for this?
Hi Janine17,
If it’s been more than 3 business days and the $0.01 verification deposit still isn’t showing on your bank statement, that’s longer than we’d expect. In this case, the best next step is to reach out to our team so they can check your details and see what’s causing the delay. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
