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Kathy9's avatar
Kathy9
User
2 years ago
Solved

How do I post a refund that I have received, in AccountRight Basics?

Hi,

I bought an item from Officeworks which was unsuitable, so I returned it and was given a refund.

How do I enter this refund in AccountRight Basics?

I thought receive money would be correct but when I print my GST report, the refund amount comes up in the

Sale Value column, so it looks like it is a sale I've made, which is not the case. Am I thinking correctly?

Hope you can help.

Thank you,

Kathy

 

  • CloverQ's avatar
    CloverQ
    2 years ago

    Hi Kathy9 

     

    Generally speaking, you can just reverse the original transaction recorded for the purchase. Recording general journals can also update the account balances. 

     

    I'd suggest checking with your accountant to verify the best way of accounting for the return, and the correct tax codes to use. 

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  • CloverQ's avatar
    CloverQ
    Former Staff
    2 years ago

    Hi Kathy9 

     

    Generally speaking, you can just reverse the original transaction recorded for the purchase. Recording general journals can also update the account balances. 

     

    I'd suggest checking with your accountant to verify the best way of accounting for the return, and the correct tax codes to use. 

    • Kathy9's avatar
      Kathy9
      User
      2 years ago

      Thank you Clover, for your help!

      Yes, I will verify with my accountant.

      Kind Regards,

      Kathy