Forum Discussion

rabbitoh1947's avatar
rabbitoh1947
Experienced Cover User
3 years ago

Pay Superannuation

When I have paid my last 2 super commitments all goes well, then after authorising I get a message, you have authorised payment, now somebody else needs to authorise.  When I look in Manager paymen ts, its states "processing"  The first payment rejected and Im still waiting on the funds to get back to my bank.  Seriously considering a move to Xero out of sheer frustration

 

1 Reply

Sort By
Replies have been turned off for this discussion
  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi rabbitoh1947, 

     

    The pay Superannuation service had been temporarily disabled while our teams dealt with a duplication error with payment, the service that facilitates our superannuation payments has been re-enabled and those payments should process shortly.