Unable to change the payment method/ payment account on wage transactions

[Julie_A_C]

hi @gavin12345 

You're welcome.

Done it myself at times.

[DebWright]

Hi @gavin12345 & @Julie_A_C 

Thank you so much for your help! I believe I would need help from @Earl_HD or @Celia_B to fix the corrupt files first to resolve the issue.

Hi @Earl_HD @ @Celia_B  I would greatly appreciate your help on this matter. Should you need anything else from my end, please feel free to let me know. 

Thank you all.

[Earl_HD]

Hi @DebWright 

Thanks for your post. For me to further check into this for you, can you please take a screenshot of the prepare electronic payment window?

Regards,
Earl

[DebWright]

Hi @Earl_HD 

Thank you for your response. Please see attached screenshot of the prepare electronic payment window and I also attached some payroll transactions that are not showing in the prepare electronic payment window that I can't make necesarry changes with for your reference. 

Hope you can help me on this issue. Thank you so much.

[DebWright]

Hi @Earl_HD 

Hope you are well. Just wondering if you have any update on the corrupt file? 

Thank you so much.

Kind Regards,
Zhenna

[gavin12345]

Hi @DebWright 

If you have trouble getting the right help from MYOB, send me an email if you want to discuss other options.

Regards

Gavin

[Celia_B]

Hi @DebWright 

I simply want to know how you go about the issue. If the issue persists. you can reply to this post or send me a Private Message to furtherly assist you. 

Best Regards, 

Cel