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Alex_OT's avatar
Alex_OT
User
9 months ago

STP errors

Good afternoon

 

Today  when I did STP, it said  "Your payroll information doesn’t meet ATO requirements." I chose "update details", it showed one employee "Origin country is needed". This employee is working holiday maker. I chose the employee's home country. But when I did STP, "Your payroll information doesn’t meet ATO requirements." appeared again. I repeated the operation several times and still could not solve the problem.

Screenshot 2023-08-28 150000.pngScreenshot 2023-08-28 152124.pngScreenshot 2023-08-28 152041.png

 

Does anyone know how to fix it ? Thanks a lot.

 

 

 

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  • Alex_OT's avatar
    Alex_OT
    User
    9 months ago

    By the way, for the last period STP, I did not know the employee is a WHM. Then last week I was informed by ATO that the employee's PAYG was wrong. I registered WHM employer and updated the employee's details in Myob.

    I did not reverse the employee's pay and wanted to adjust PAYG in the next STP.  Is this the problem?