Forum Discussion
8 Replies
- henry_Contributing User
Has there been any update on this? I would also like to see the ability to switch off BPay as a payment option.
- AmandaCLMYOB Moderator
We’ve taken your feedback onboard. We are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options.
While we are trialling this feature, if you would like the ability to remove BPAY as a payment option, please raise a support ticket via My Account.
Once we receive your ticket, we can provide you with the ability to deselect BPAY.
Cheers, Amanda.
- ChrisMYOBFormer Staff
- GEMonsterExperienced Cover User
Chris, disabling the whole online invoicing function is not the solution.
BPay fees not being on-charged to customers has been an issue for years, and despite multiple posts on this subject, it still remains. Please, if the surcharges for BPay cannot be on-charged, just like Credit Cards then we need the option to turn off BPay without affecting online credit card payments. We pay a monthly subscription to use MYOB, and this issue needs to be solved, not ignored.
- henry_Contributing User
Agree with this, we need an option to switch off BPay while leaving the other online payments on.